Whether its helping to define our pricing strategy, assessing new ways to serve our customers or keeping the company financially sound our Actuarial team sits right at the heart of our business. We recently spoke to Dylan Liew, Pricing Actuary, about his journey and how through his work he’s able to make a positive difference to our customers.
I’m a pricing Actuary and have been with Bupa for just over a year now.
I was attracted to Bupa because of the strong brand and the career progression available. My line manager quizzed me on advanced Machine Learning techniques like Support Vector Machines during my interview so I knew this is where I could grow, learn, and be supported technically instead of just churning out model results.
Once I started in role, one thing became clear. Bupa’s values and purpose were at the heart of everything we do. From the culture in the office to the people I work with everyone’s very supportive and there’s a sense of belonging and wanting to take care of each other.
Having no shareholders really changes the dynamic of actuarial work, our customers as our number one focus, so I feel like I’m making a positive difference. I’ve also been supported by Bupa to undertake volunteer research and publication work, allowing me to give back even more into the community.
2020 brought a new set of challenges to our work, health actuarial work is already interesting and different, but I never imaged I would be googling “Angiotensin Converting Enzyme 2” whilst working in insurance. Despite the challenges though our team have adapted quickly and really pulled together.
Whilst there have been challenges we’re always looking for new ways to do things and drive change to keep us at the forefront of analytics, something we’re all encouraged to take part in. This year I managed to build and use a Deep Learning neural network model (often described as a form of AI) to help optimise product performance under an LTV approach which I’m incredibly proud of and at the cutting edge of actuarial work.
If you’re looking to take the next step in your actuarial career then I can’t recommend Bupa enough.
Find out more about working at Bupa and explore career opportunities around the world.