Reports and performance impact hub
Operating a responsible, resilient and sustainable business
Our commitment to operating a responsible, resilient, and sustainable business is reflected in how we assess and manage the impact of sustainability-related risks and opportunities.
2024 performancehighlights
Emissions reduction: scope 1 and 2 emissions (market-based) reduction from 2019
58%
100% in our APAC Market Unit in Spain, Türkiye and Mexico
94%
The percentage of global technology spend with suppliers aligned to our sustainability goals
73%
Customers using Blua, our digital health solution – helping to reduce patient travel
7.5m
People participating in our Healthy Cities programme, encouraging healthier lifestyles
0.5m
Investment in projects to support urban health and climate resilience in 68 cities
£3.5m
Sustainabilityresources
Latest reports
Here we provide information and insight into our sustainability and environmental, social and governance (ESG) work.
Annual Sustainability (ESG) Report
Climate Risk Management
Greenhouse Gas Emissions
Full year Greenhouse Gas Emissions Report - Scope 1, 2 and selected scope 3 categories.
People report
Future Proofing Health Care – Innovations to support people and planet
The second edition of Bupa's healthy and climate-resilient cities report details what is needed to help the next generation of city leaders and urban designers develop a new model for cities, that puts health at the centre of design to better support people in a changing climate.
Driving co-benefits for climate and health
Tackling the twin crises of climate and health through a single, systemic lens is both an urgent social priority, and a clear business opportunity. This report makes a series of recommended actions enabling business, along with key specific sectors, to meet this challenge.
Sustainability governance
We need to manage climate-related risks and opportunities effectively if we are to execute our corporate strategy and achieve long-term growth. Effective governance also helps ensure that we're meeting our commitments and reporting progress accurately.
We've strengthened our sustainability and ESG governance processes by establishing a Board Sustainability Committee. This committee comprises members of our Board, including non-executives, and members of our executive Sustainability Steering Committee.
Role of the Board Sustainability Committee
Our Board Sustainability Committee's role is to help the Board oversee our sustainability strategy.
The Committee also oversees sustainability initiatives across Bupa, in line with our purpose, values and corporate strategy.
The Committee has representation at Board and executive level. This ensures sustainability is factored into decision-making at the highest levels of our organisation.
The Board Sustainability Committee's remit
The Board Sustainability Committee's remit covers:
- monitoring and compliance against our priorities and commitments
- environment and climate action
- our contribution to society in the countries in which we operate
- reviewing our external statements, disclosures and other reporting on sustainability and ESG matters
See where our Board Sustainability Committee sits in our overall sustainability governance process:
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ESG Ratings
We recognise the value of holding ESG ratings and the importance stakeholders place on our position compared to industry standards and peers.
In May 2024, Bupa Group received an improved rating of AA (on a scale of AAA-CCC) in the MSCI ESG Ratings assessment.
In November 2024, Bupa Group received an ESG Risk Rating of 23.8 in assessment by Morningstar Sustainalytics.
Bupa Group achieved a C grade rating in our most recent annual CDP disclosure (year-end 2023).
Environmental awards
Silver – Climate Mitigation Award (2024)
Silver – Climate Adaption Award (2024)
Winner – Global Healthcare Climate Champion (2023)
Gold – Climate Mitigation Award (2023)
Silver – Climate Climate Adaption Award (2023)
Each year Health Care Without Harm celebrates institutions at the forefront of health care climate action with their Health Care Climate Challenge awards acknowledging hospitals and health systems pioneering innovative and effective solutions to mitigate healthcare’s climate footprint and enhance their resilience.
Winner – Community involvement programme of the year (2024) – Healthy Cities
The Environmental Finance Sustainable Company Awards seek to shine a light on those companies that are actively driving change in their approach to responsibility and sustainability, pivoting their resources, operations and entire business model to align or even push past sustainability and climate targets.
Shortlisted – Sustainable business of the year (2025)
Shortlisted – Team of the Year (2025)
The edie Annual Sustainability Awards recognise and reward individuals, projects, and partnerships that are driving positive change in business sustainability.
Reports archive
| Date | Title | File Size | File Type |
|---|---|---|---|
| 01 Aug 2024 | Bupa Greenhouse Gas Emissions Reporting Criteria – July 2024 – Issue 3 | 2MB | Download link to Bupa Greenhouse Gas Emissions Reporting Criteria – July 2024 – Issue 3 PDF with size of 2MB |
| Date | Title | File Size | File Type |
|---|---|---|---|
| 01 Aug 2024 | Greenhouse Gas Emissions Report 2023 | 3.2MB | Download link to Greenhouse Gas Emissions Report 2023 PDF with size of 3.2MB |
| 21 Mar 2024 | Bupa Group Annual Sustainability Report 2023 | 1.6MB | Download link to Bupa Group Annual Sustainability Report 2023 PDF with size of 1.6MB |
| 21 Mar 2024 | Climate Risk Management – Annual Report 2023 | 183KB | Download link to Climate Risk Management – Annual Report 2023 PDF with size of 183KB |
| 21 Mar 2024 | Sustainability and ESG governance – Annual Report 2023 | 178KB | Download link to Sustainability and ESG governance – Annual Report 2023 PDF with size of 178KB |
| 03 Aug 2023 | Bupa Greenhouse Gas Emissions Reporting Criteria – July 2023 – Issue 2 | 8.3MB | Download link to Bupa Greenhouse Gas Emissions Reporting Criteria – July 2023 – Issue 2 PDF with size of 8.3MB |
| Date | Title | File Size | File Type |
|---|---|---|---|
| 03 Aug 2023 | Greenhouse Gas Emissions Report 2022 | 2.8MB | Download link to Greenhouse Gas Emissions Report 2022 PDF with size of 2.8MB |
| 16 Mar 2023 | Bupa Group Annual Sustainability Report 2022 | 3.1MB | Download link to Bupa Group Annual Sustainability Report 2022 PDF with size of 3.1MB |
| 11 Jan 2023 | Bupa Greenhouse Gas Emissions Reporting Criteria – December 2022 – Issue 1 | 1.6MB | Download link to Bupa Greenhouse Gas Emissions Reporting Criteria – December 2022 – Issue 1 PDF with size of 1.6MB |
| Date | Title | File Size | File Type |
|---|---|---|---|
| 13 Jan 2023 | Greenhouse gas emissions 2019, 2020 and 2021 | 1.6MB | Download link to Greenhouse gas emissions 2019, 2020 and 2021 PDF with size of 1.6MB |
| 13 Mar 2022 | Bupa Group Annual Sustainability Report 2021 | 285KB | Download link to Bupa Group Annual Sustainability Report 2021 PDF with size of 285KB |
Got a question about sustainability at Bupa?
If you’d like to contact us about sustainability at Bupa, please write to:
Group Sustainability team
Bupa
1 Angel Court
London
EC2R 7HJ
For any comments or queries relating to sustainability, please email us at [email protected]