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What we do

A global healthcare company caring for over 50 million customers

From early years through to retirement, we’re privileged to have been part of millions of lives around the world since 1947.

Health insurance is at the core of our business and we provide healthcare through our health clinics, digital services, hospitals, dental centres and aged care facilities.

With no shareholders, our customers are our focus. We reinvest profits into providing exceptional healthcare experiences for the benefit of current and future customers.

30m

health insurance customers globally

50m

customers worldwide

20m

people served in our clinics, hospitals, and dental centres

Transforming digital healthcare

Accessibility through innovation

We're developing the digital solutions and services that align with our ambition to be the world's most customer-centric healthcare company. We believe digital health can play a pivotal role in making high-quality healthcare more accessible.

Blua – digital health by Bupa – offers healthcare services to our customers in a smart, seamless and frictionless way.

Health insurance

Health insurance that gives you the treatment and support you need

We serve the diverse needs of customers across the world with our trusted, personalised health insurance for individuals, corporate customers, and small and medium-sized enterprises.

We provide health insurance to customers in the UK, Australia, Spain, Chile, Poland, Hong Kong, Türkiye, Brazil, Mexico and India, and via our associate business in Saudi Arabia. We also offer international private medical insurance through our Bupa Global businesses.

In addition, we provide health funding products such as subscriptions and cash plans, and in many of our markets we also provide dental insurance.

Healthcare services

Comprehensive healthcare services portfolio

We provide healthcare through our health clinics, digital services, hospitals, dental centres, and aged care facilities.

Health clinics

Health assessments, GP services and physiotherapy. We also have outpatient and speciality clinics.

Digital provision

Digital GP services, care triage and consultation, mental health coaching and support, and chronic care management.

Hospital care

We run hospitals in Spain, Chile, and Poland, and one in the UK.

Dental care

We’re committed to making dental care more accessible, with over 900 dental centres around the world. 

Aged care

Personalised care that puts people first

We have aged care services in Australia, New Zealand, the UK, and Spain. The services we provide include care homes and retirement villages.

We provide more than 20,000 aged care residents with the ideal balance between support and independence, based on their individual needs.

Sustainability

Operating at the intersection of human health and the health of the planet

We know that we must reduce our impact on the environment. We’re actively working with our partners to educate, advocate, and effect change.

Climate change, pollution, waste, biodiversity loss and habitat degradation pose huge challenges for people's health.

We can't look after people's health if we don't also look after the health of our planet.

A global employer

Build a global career with real impact

It’s our people who deliver for our customers and create great customer experiences.

We offer opportunities in a range of areas including clinicians, care, contact centre, professionals, nurses and dental.

Our main locations are the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong, Türkiye, Brazil, Mexico, and India.

Creating an inclusive, agile culture

We're committed to building an agile, collaborative culture that fosters belonging and values difference

Our purpose – helping people live longer, healthier, happier lives and making a better world – reflects our belief that businesses can drive positive social change.