Cookies policy
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Cookies and other technologies
When you use our sites, we and third-party companies collect information by using cookies and other technologies such as pixel tags (for simplicity we refer to all such technologies as 'cookies'). A cookie is a text file containing small amounts of information which a server may download to your computer, mobile or tablet when you visit a website or use an app. A pixel tag (sometimes called a web beacon) is an invisible image with a line of code which is placed within an email message or on a web page.
There are different types of cookies which are used to do different things. These include letting you navigate between different pages on a website efficiently, remembering preferences you have given and helping us to identify ways to improve your overall site experience. Others are used to provide you with advertising, which is more tailored to your interests, or to measure the number of site visits and the most popular pages. To find out more about cookies visit About Cookies or All About Cookies.
To help you understand the different types of cookies we use on this website and what they do, we have grouped cookies into four categories as described in the ‘Cookies used on our sites’ section below. To see the cookies used on this site that fall into these categories, to control the types of cookies used and to see how long the cookies last, please use our cookies management tool.
Information collected via cookies and other technology
The cookies used on this site do not collect directly identifiable personal information such as name, address, email address etc. However, certain cookies may collect information which relate to a unique ID or another identifier which, when combined with other information, allow a profile to be created. This profile is used to target adverts to your interests. This ad personalisation is explained more detail in the section below.
Cookies used on our sites
We have grouped the cookies used on our sites into four categories as set out below. As well the cookies we use, we work with third-party companies who place cookies on your device. For a list of third parties we use, please use our cookies management tool. Please note that the data they collect may also be subject to their privacy policies.
When working with third-party companies we take steps to protect your data. For example, we place contractual limits on how data collected about people using our services is used and we regularly audit our sites to make sure only cookies we have authorised are being used.
Strictly necessary cookies
These cookies let you move around the website and use essential features such as accessing secure areas of the website and identifying you as being logged in. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the internet. As these cookies are necessary for the correct functioning of our website, you are unable to control their use from within the cookies management tool.
Performance cookies
These cookies collect information about how visitors use our websites including:
- details of the site where the visitor has come from (e.g. referring domains, search engines, marketing campaigns)
- pages viewed
- the site path of the visitor
- which content visitors are clicking on
- which products visitors are interested in and purchase
- the total number of times a visitor has been to our website
We use the information to improve our website and enhance the experience of its visitors. We may share this information with analytics and search engine providers that assist us in the improvement and optimisation of our site.
Functionality cookies
These cookies allow our websites to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.
Advertising cookies
These cookies are used to collect information about your browsing habits to deliver advertising more relevant to you and your interests. The personalisation of ads may be based on data collected about your use of our services (for example what pages you visit) and other data attributed to you by the ad platform. These include data points such as interests, age, gender and similar statistical characteristics inferred from internet browsing or marketing data that an advertiser holds about you.
To personalise our advertising and web experiences, unique identifiers such as an ID stored by a Cookie, or a Mobile Ad ID are used to help create an ad profile. These are unique codes set on your device’s mobile operating system. Data that identifies you directly, such as name, mobile number or email address is not collected by the cookies or used for the purposes of advertising.
We work with carefully selected partners to show both personalised and non-personalised ads. These partners include advertising agencies and tech platforms who perform data analysis to enable personalised ad delivery and tracking. These companies may also use data collected from cookies dropped by other websites you have browsed on your device. This enables the display of ads based on your browsing behaviour, which may mean the ads you see are more relevant to your interests. This can also help to limit the frequency of adverts you see across the internet if you have already seen a particular ad.
These partners may use a process called cookie syncing to process data from other sources, including your browsing of other websites, to infer what type of ad might interest you. This activity is performed by matching the cookie ID assigned to your device with another cookie ID likely attributable to you but held in a different database.
To find out more about how ad personalisation works please visit Your Online Choices.
| Name | Description | Category | Expiry |
|---|---|---|---|
| __CookieConsentV300 | __CookieConsentV300 cookie is a plugin used to help you comply with EU guideline. | Strictly necessary | 180 days |
| _cfuvid | The _cfuvid cookie is used by Cloudflare to distinguish individual users who share the same IP address for the purpose of enforcing rate limiting rules. | Strictly necessary | End of session |
| JSESSIONID | General purpose platform session cookie, used by sites written in JSP. Usually used to maintain an anonymous user session by the server. | Strictly necessary | End of session |
| _conv_v | This cookie is the visitor-centric cookie that has a lifetime of max 6 months from the last update time. | Strictly necessary | End of session |
| __cf_bm | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. This is a CloudFoundry cookie | Strictly necessary | A few seconds |
| AWSALBCORS | This cookie is managed by AWS and is used for load balancing. | Strictly necessary | 6 days |
| ASP.NET_SessionId | General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Usually used to maintain an anonymised user session by the server. | Strictly necessary | Removed after end of browser session |
| _conv_s | Convert AB testing |
Strictly necessary | End of session |
| AWSALB | AWS ELB application load balancer | Strictly necessary | 6 days |
| AEC | Used by Google to detect spam, fraud, and abuse, ensuring advertisers aren't charged for invalid ad interactions and that YouTube creators are fairly compensated in the Partner Program. | Strictly necessary | 180 days |
| NID | Stores user preferences (e.g., language settings, search result counts) and can be used for personalized ads or analytics across Google services. | Strictly necessary | 180 days |
| OTZ | Primarily used for analytics, particularly with Google Analytics, to track user interactions with Google services and provide aggregated data (e.g., for A/B testing or site optimization). | Strictly necessary | End of browser session |
| _hjSessionUser_3796745 _hjSessionUser_3578440 _hjSessionUser_543185 _hjSessionUser_605312 |
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | Performance cookie | End of browser session |
| _conv_r | This cookie name is used to hold the referral data for the current visitor, including source name, referral medium, and referrer search terms. It is overwritten each time the visitor comes from a new referrer. | Performance cookie | 180 days |
| _hjIncludedInSessionSample | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. | Performance cookie | End of browser session |
| __utmc | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. It is not used in most sites but is set to enable interoperability with the older version of Google Analytics code known as Urchin. In this older versions this was used in combination with the __utmb cookie to identify new sessions/visits for returning visitors. When used by Google Analytics this is always a Session cookie which is destroyed when the user closes their browser. Where it is seen as a Persistent cookie it is therefore likely to be a different technology setting the cookie. | Performance cookie | End of session |
| _hjTLDTest | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. | Performance cookie | End of session |
| _gclxxxx | Google conversion tracking cookie | Performance cookie | End of session |
| _ga_xxxxxxxxxx | Used by Google Analytics to identify and track an individual session with your device. | Performance cookie | 720 days |
| _ga_126VYLCXDY | Used by Google Analytics to identify and track an individual session with your device. | Performance cookie | 720 days |
| _ga_V1VQCPSY6V | Used by Google Analytics to identify and track an individual session with your device. | Performance cookie | 720 days |
| _ga_X0DMN3ZT1G | Used by Google Analytics to identify and track an individual session with your device. | Performance cookie | 720 days |
| __utmb | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie determines new sessions and visits and expires after 30 minutes. The cookie is updated every time data is sent to Google Analytics. Any activity by a user within the 30 minute life span will count as a single visit, even if the user leaves and then returns to the site. A return after 30 minutes will count as a new visit, but a returning visitor. | Performance cookie | 30 minutes |
| YSC | This cookie is set by YouTube to track views of embedded videos. For more information about Google's processing of your personal data, please consult Google's Privacy & Terms site. | Performance cookie | End of session |
| _gat | This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. It expires after 10 minutes._ga | Performance cookie | 1 minute |
| _hjid | Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | Performance cookie | 1 year |
| __utmz | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour measure of site performance. This cookie identifies the source of traffic to the site - so Google Analytics can tell site owners where visitors came from when arriving on the site. The cookie has a life span of 6 months and is updated every time data is sent to Google Analytics. | Performance cookie | 182 days |
| _hjAbsoluteSessionInProgress | This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie. | Performance cookie | End of browser session |
| _uetvid | This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. | Performance cookie | 16 days |
| _hjFirstSeen | Identifies a new user's first session on a website, indicating whether or not Hotjar's seeing this user for the first time. | Performance cookie | End of browser session |
| _hjSession_3796745 | A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session. | Performance cookie | End of browser session |
| _hjIncludedInPageviewSample | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. | Performance cookie | End of browser session |
| _gid | This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid | Performance cookie | 24 hours |
| _gaexp | Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. |
Performance cookie | 90 days |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga | Performance cookie | 2 years |
| __utma | This is one of the four main cookies set by the Google Analytics service which enables website owners to track visitor behaviour and measure site performance. This cookie lasts for 2 years by default and distinguishes between users and sessions. It it used to calculate new and returning visitor statistics. The cookie is updated every time data is sent to Google Analytics. The lifespan of the cookie can be customised by website owners. | Performance cookie | 1 year |
| _gaexp | Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. | Performance cookie | 90 days |
| _hjIncludedInSessionSample | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. | Performance cookie | End of browser session |
| _utmt | Set by Google Analytics, this cookie is used to throttle the request rate for the service - limiting the collection of data on high-traffic sites. | Performance cookie | 10 minutes |
| sp_landing | Cookie associated with embedding the Spotify audio player. | Functional cookie | End of browser session |
| sp_t | This domain is owned by Spotify, a USA based music streaming service. Spotify provides a number of tools to embed into websites, which enable the tracking of users and non-users across domains. | Functional cookie | 1 year |
| ajs_anonymous_id | These cookies are generally used for Analytics and help count how many people visit a certain site by tracking if you have visited before. This cookie has a lifespan of 1 year. | Functional cookie | 1 year |
| vuid | These cookies are used by the Vimeo video player on websites. |
Functional cookie | 2 years |
| _abexps | This Vimeo cookie helps Vimeo remember the settings you have made. This could be a preset language, region, or username, for example. In general, the cookie stores information about how you use Vimeo. | Functional cookie | 1 year |
| _ssid | The cookies are served by Vimeo, which is the player used by this site. These cookies are intended for storing user’s settings in the video player, for identifying users (e.g. if they are logged in to the user account at Vimeo.com), for advertising, and for analyzing the use of the video player. Analytics is recorded with its analytics and with Google Analytics. | Functional cookie | 720 days |
| _D9J | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | Targeting cookie | 1 year |
| _gat_xxxxxxxxxxxxxxxxxxxxxxxxxx | Google Analytics Cookies | Targeting cookie | End of session |
| _gat_UA-62656454-4 | Google Analytics Cookies | Targeting cookie | End of session |
| _ttp | This cookie is typically associated with the use of Taptap Digital, a company specializing in digital advertising. It is used for tracking and ad personalization purposes. | Targeting cookie | 2 months |
| _tt_enable_cookie | This cookie name is associated with TikTok which is used to collect data about behavior and purchases on the website and to measure the effect of advertising. It is also used to track website activity to help optimize advertising efforts. | Targeting cookie | 2 months |
| AID | This cookie name is associated with Google Analytics and Google Ads which is used to link your activities on other devices you have previously logged into using your Google account. Based on this, the ads you see on your devices are coordinated and conversion events are measured. | Targeting cookie | 1 year |
| ajs_group_id | These cookies track visitor usage and events within the website. Cookies in this domain have lifespan of 1 year. | Targeting cookie | End of session |
| ajs_user_id | This cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability. Cookies in this domain have lifespan of 1 year. | Targeting cookie | 1 year |
| 1P_JAR | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | Targeting cookie | 30 days |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers | Targeting cookie | 90 days |
| anj | This cookie contains data denoting whether a cookie ID is synced with an AppNexus partner. | Targeting cookie | 90 days |
| aam_uuid | This cookie is associated with the Adobe Audience Manager ID - Data Management Platform (DMP). It is used to assign a unique ID when a user visits a website. | Targeting cookie | 30 days |
| APISID | This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device. | Targeting cookie | 730 days |
| _gat_UA-nnnnnnn-nn | This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | Targeting cookie | End of session |
| 1P_JAR | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | Targeting cookie | 30 days |
| Consent | This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. | Targeting cookie | 2 years |
| _lfa | This cookie is used by Leadfeeder to track visitor behavior on the website to build visitor profiles for improving site analytics and marketing effectiveness. | Targeting cookie | 1 year |
| countryName | This cookie stores the user's country. | Targeting cookie | Until manually deleted |
| _dlt | This cookie is associated with Google's real time bidding advertising exchange. The main purpose of this cookie is targeting. | Targeting cookie | End of session |
| VISITOR_INFO1_LIVE | This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. | Targeting cookie | 6 months |
| AID | This cookie name is associated with Google Analytics and Google Ads which is used to link your activities on other devices you have previously logged into using your Google account. Based on this, the ads you see on your devices are coordinated and conversion events are measured. | Targeting cookie | 1 year |
| _hssrc | to store a unique session ID. | Targeting cookie | End of session |
| _hmpl | Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. | Targeting cookie | End of session |
| _hluid | Provided by Hubspot, this cookie is used for in-app usage tracking to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisements. | Targeting cookie | 1 year |
| _hssc | This cookie keeps track of sessions for hubspot | Targeting cookie | 30 minutes |
| _hstc | Provided by Hubspot, this cookie is the main cookie for tracking visitors, and it keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | Targeting cookie | 390 days |
| _hluid | Provided by Hubspot, this cookie is used for in-app usage tracking to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisements. | Targeting cookie | 1 year |
| ANID | Lists ads on Google sites based on recent searches. | Targeting cookie | 720 days |
| _Secure-3PSIDCC | This cookie is used by Google to build a profile of website visitor interests to show relevant and personalised ads through retargeting. | Targeting cookie | 720 days |
| _Secure-3PSID | This cookie is used by Google to build a profile of website visitor interests to show relevant and personalised ads through retargeting. | Targeting cookie | 720 days |
| _qca | This cookie is used to store, and track audience reaches and for marketing and tracking purposes. This anonymous data helps websites to better understand their users' needs and tailor the website accordingly. Also, this cookie is used for aggregate traffic analysis to optimize website content. | Targeting cookie | 390 days |
| sp_landing | This domain is owned by Spotify, a USA based music streaming service. Spotify provides a number of tools to embed into websites, which enable the tracking of users and non-users across domains. | Third party cookie | 1 day |
| VISITOR_PRIVACY_METADATA | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Third party cookie | 5 months |
| lidc | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | Third party cookie | 24 hours |
| bcookie | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | Third party cookie | 1 Year |
| __Secure-ROLLOUT_TOKEN | YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. | Third party cookie | 6 months |
| li_gc | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | Third party cookie | 5 months |
| player | The "player" cookie on Vimeo saves your preferred video settings for future use. | Third party cookie | 1 year |
Cookies and other technologies
How can you control the use of cookies?
You can control the use of cookies at any time by using our cookies management tool. Alternatively, you can use your browser settings to manage cookies including deleting cookies previously stored and blocking cookies from being set.