Reports and performance impact hub
Operating a responsible, resilient and sustainable business
Our commitment to operating a responsible, resilient, and sustainable business is reflected in how we assess and manage the impact of sustainability-related risks and opportunities.
2025 performancehighlights
Emissions reduction: scope 1 and 2 emissions (market-based) reduction from 2019
62%
100% in APAC Market Unit, Spain, Türkiye, Mexico, Poland and India
96%
The percentage of global technology spend with suppliers who share our Net Zero ambition
78%
Customers using Blua, our digital health solution – helping to reduce patient travel
8.7m
Our global Healthy Cities supported more than 1m people
1m
Bupa invested £3m in nature projects to support urban health and climate resilience
£3m
Sustainabilityresources
Latest reports
Here we provide information and insight into our sustainability and environmental, social and governance (ESG) work.
Annual Sustainability (ESG) Report
Non-Financial and Sustainability Information Statement
Greenhouse Gas Emissions
Full year Greenhouse Gas Emissions Report - Scope 1, 2 and selected scope 3 categories.
People report
Future Proofing Health Care – Innovations to support people and planet
Explore how health care innovations hold transformational potential to build health system resilience through improved health outcomes, reduced costs and increased access to care.
Driving co-benefits for climate and health
Tackling the twin crises of climate and health through a single, systemic lens is both an urgent social priority, and a clear business opportunity. This report makes a series of recommended actions enabling business, along with key specific sectors, to meet this challenge.
Sustainability governance
Management level
Progress against the Better World strategy is reported regularly to the Sustainability Steering Committee, which comprises C-level executives responsible for reviewing the Group’s sustainability and ESG agenda, including risks and opportunities. It oversees reporting, and finalises recommendations to the Group CEO, Chief Executive Committee (CEC) and the Board.
Board level
The Board has oversight of delivery of the Better World strategy and broader environmental, social and governance matters, and has allocated responsibilities for reviewing and monitoring related disclosures to its Audit Committee.
NFSI and corporate governance
To find out more about our sustainability governance, please see our Non-Financial and Sustainability Information Statement (NFSI), and our Corporate Governance Report, in our 2025 Annual Report.
ESG Ratings
We recognise the value of holding ESG ratings and the importance stakeholders place on our position compared to industry standards and peers.
In September 2025, Bupa Group maintained an AA rating (on a scale of AAA-CCC) in the MSCI ESG Ratings assessment.
In August 2025, Bupa Group received an ESG Risk Rating of 23.9 (medium risk) from Morningstar Sustainalytics.
Bupa Group achieved an A- (leadership) rating in our 2025 CDP climate change disclosure.
Environmental awards
Winner – ESG Strategy of the Year (2026)
Silver award – Sustainable Business of the Year (2026)
Shortlisted – Sustainable business of the year (2025)
Shortlisted – Team of the Year (2025)
The edie Annual Sustainability Awards recognise and reward individuals, projects, and partnerships that are driving positive change in business sustainability.
Silver – Climate Leadership Award (2025)
Silver – Climate Mitigation Award (2024)
Silver – Climate Adaption Award (2024)
Winner – Global Healthcare Climate Champion (2023)
Gold – Climate Mitigation Award (2023)
Silver – Climate Adaption Award (2023)
Each year Health Care Without Harm celebrates institutions at the forefront of healthcare climate action with their Health Care Climate Challenge awards acknowledging hospitals and health systems pioneering innovative and effective solutions to mitigate healthcare’s climate footprint and enhance their resilience.
Winner – Community involvement programme of the year (2024) – Healthy Cities
The Environmental Finance Sustainable Company Awards seek to shine a light on those companies that are actively driving change in their approach to responsibility and sustainability, pivoting their resources, operations and entire business model to align or even push past sustainability and climate targets.
Reports archive
| Date | Title | File Size | File Type |
|---|---|---|---|
| 20 Mar 2025 | Bupa Group Annual Sustainability Report 2024 | 1.1MB | Download link to Bupa Group Annual Sustainability Report 2024 PDF with size of 1.1MB |
| 20 Mar 2025 | Climate Risk Management – Annual Report 2024 | 132KB | Download link to Climate Risk Management – Annual Report 2024 PDF with size of 132KB |
| 20 Mar 2025 | Our People and Culture Report 2024 | 657KB | Download link to Our People and Culture Report 2024 PDF with size of 657KB |
| 01 Aug 2024 | Bupa Greenhouse Gas Emissions Reporting Criteria – July 2024 – Issue 3 | 2MB | Download link to Bupa Greenhouse Gas Emissions Reporting Criteria – July 2024 – Issue 3 PDF with size of 2MB |
| Date | Title | File Size | File Type |
|---|---|---|---|
| 01 Aug 2024 | Greenhouse Gas Emissions Report 2023 | 3.2MB | Download link to Greenhouse Gas Emissions Report 2023 PDF with size of 3.2MB |
| 21 Mar 2024 | Bupa Group Annual Sustainability Report 2023 | 1.6MB | Download link to Bupa Group Annual Sustainability Report 2023 PDF with size of 1.6MB |
| 21 Mar 2024 | Climate Risk Management – Annual Report 2023 | 183KB | Download link to Climate Risk Management – Annual Report 2023 PDF with size of 183KB |
| 21 Mar 2024 | Sustainability and ESG governance – Annual Report 2023 | 178KB | Download link to Sustainability and ESG governance – Annual Report 2023 PDF with size of 178KB |
| 03 Aug 2023 | Bupa Greenhouse Gas Emissions Reporting Criteria – July 2023 – Issue 2 | 8.3MB | Download link to Bupa Greenhouse Gas Emissions Reporting Criteria – July 2023 – Issue 2 PDF with size of 8.3MB |
| Date | Title | File Size | File Type |
|---|---|---|---|
| 03 Aug 2023 | Greenhouse Gas Emissions Report 2022 | 2.8MB | Download link to Greenhouse Gas Emissions Report 2022 PDF with size of 2.8MB |
| 16 Mar 2023 | Bupa Group Annual Sustainability Report 2022 | 3.1MB | Download link to Bupa Group Annual Sustainability Report 2022 PDF with size of 3.1MB |
| 11 Jan 2023 | Bupa Greenhouse Gas Emissions Reporting Criteria – December 2022 – Issue 1 | 1.6MB | Download link to Bupa Greenhouse Gas Emissions Reporting Criteria – December 2022 – Issue 1 PDF with size of 1.6MB |
| Date | Title | File Size | File Type |
|---|---|---|---|
| 13 Jan 2023 | Greenhouse gas emissions 2019, 2020 and 2021 | 1.6MB | Download link to Greenhouse gas emissions 2019, 2020 and 2021 PDF with size of 1.6MB |
| 13 Mar 2022 | Bupa Group Annual Sustainability Report 2021 | 285KB | Download link to Bupa Group Annual Sustainability Report 2021 PDF with size of 285KB |
Got a question about sustainability at Bupa?
If you’d like to contact us about sustainability at Bupa, please write to:
Group Sustainability team
Bupa
1 Angel Court
London
EC2R 7HJ
For any comments or queries relating to sustainability, please email us at [email protected]