Bupa Care Services has been recognised as one of the top 20 care home groups by carehome.co.uk, with Richmond Villages and Heol Don Bupa Care Home also featuring.
carehome.co.uk compiles the top care home groups in the UK as well as the top care homes in each UK region solely based on positive reviews from residents and their family members. In its 2023 lists:
- Bupa Care Homes was named in the Top 20 Large Care Home Groups 2023. It currently has a score of 9.5/10 on carehome.co.uk with over 5,000 reviews rating their ‘Overall Experience’ as five star
- Richmond Villages was named in the Top 20 Mid-size Care Home Groups 2023. It also has a score of 9.5 with a five star rating in 85% of reviews
- Heol Don Bupa Care Home was named in the Top 20 Care Homes in Wales 2023 with an impressive 10/10 score based on reviews in the last two years
Bupa Care Services is part of leading healthcare provider Bupa Global & UK and operates over 120 care homes and 10 Richmond Villages; luxury retirement communities.
It is currently implementing an ambitious digital transformation, using the latest technological solutions to provide the highest quality, personalised care for residents, communicate seamlessly with relatives and support staff recruitment and retention.
Rebecca Pearson, General Manager for Bupa Care Services, Bupa Global & UK commented: “Delivering the highest quality care to our residents is our number one priority, and our talented and dedicated teams work tirelessly to make this happen. I am absolutely thrilled to see Bupa Care Services, Richmond Villages and Heol Don recognised with positive reviews from our residents and their loved ones.
“We are committed to being the market leader for aged care in the UK so we hope to build on these results as we deliver our ambitious plans to evolve the shape of aged care.”
