Female doctor with customer

Who we are

We are an international healthcare company. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

We have 15.5 million health insurance customers, provide healthcare to around 14.5 million people in our clinics and hospitals, and look after over 22,900 aged care residents in our care homes and villages.

Bupa environment

Our history

We began in 1947 in the UK, when 17 provident associations joined together to form Bupa with the purpose of "preventing, relieving and curing sickness and ill health of every kind". Since then we’ve grown into a global healthcare business that employs over 78,000 people, principally in the UK, Australia, Spain, Poland, Chile, New Zealand, Hong Kong, the USA, Brazil, the Middle East and Ireland, and many more through our associate businesses in Saudi Arabia and India.

Couple looking into distance

Our story

We’re proud that through us, millions of people have access to high-quality healthcare and residential care they trust.

We focus on building a strong business by reinvesting our profits to provide more and better healthcare to benefit our customers now and into the future. Clinical expertise is at the heart of our business and the decisions we make.

Doctor and patient consultation

Our organisation

We directly employ over 78,000 people, principally in the UK, Australia, Spain, Poland, Chile, New Zealand, Hong Kong, the USA, Brazil, the Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.

Health insurance accounts for the majority our business. In some markets we also operate clinics, dental centres, hospitals, and care homes and villages.

Nurse with manager reading

The Bupa Code

To help our people make the right choices, we have the Bupa Code. It explains how we can protect our customers, our colleagues, our partners and Bupa, now and in the future. It helps us build trust and strong relationships with our communities.

Our people chatting on walkway

Corporate governance

Bupa aims to operate to the same corporate governance standards as required of UK FTSE 100 companies where appropriate.

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