Our customer focus
With no shareholders, our customers are our focus and our ambition is to be known as a true customer champion in health and care.
This means helping people access high-quality, affordable health services when they need them. And demonstrating through our actions that we really care about our customers and their needs.
With customer expectations rising– from the speed and ease of service to the degree of choice and personalisation available, we’re determined to meet and exceed these expectations as much as we can.