Our culture and values are integral to how we live our purpose
We believe in the importance of building an inclusive and agile culture which encourages diverse perspectives and inspires people to make new possibilities happen. It underpins our strategy and the success of our business depends on it.
This means fostering a culture which encourages our employees to feel empowered to create and innovate. Through our values, leadership, communications, ways of working and processes we are embedding an agile culture that seeks to make a positive difference.
Our values
We're passionate about doing the right thing for our customers, colleagues, communities and planet. Our values are short but we want them to run deep. They help guide how we work and what we look for in our people.

Make new possibilities happen
Encouraging bravery lies in making the fear of failure seem less daunting through cultural change. It's important to make being brave part of our shared culture. And it also helps if it's fun!

Act with empathy and respect.
Being caring means more than just demonstrating empathy and respect towards others; it embodies the essence of a healthcare company like Bupa. Our commitment to care extends beyond mere obligation – it's at the heart of everything we do, ensuring that everyone feels valued, supported, and respected.

Own your decisions and actions.
We own our decisions and stand up for what’s right for our customers, residents, patients and colleagues.