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Customer complaints and questions

The purpose of this website is to provide corporate information about Bupa as a global group. This includes information about our strategy, performance, governance, and businesses across the world.

Our businesses across the world have dedicated websites to serve customers. Links can be found on the countries overview page.

For media enquiries, if you want to get in touch with our Corporate Affairs teams visit our Newsroom contacts page.

Where to make a complaint and ask questions

We’re sorry if you need to complain. Our teams across the world are ready to help, understand what’s happened and put things right.