At Bupa, we care about creating excellent customer experiences and outcomes. For LUX MED, our Polish business, this means providing exceptional integrated healthcare that our customers can trust.
As Poland’s largest private healthcare provider with health centres and hospitals all over the country, LUX MED is a leader in integrated care. From diagnosis through to treatment, it works hard to provide patients with exceptional service throughout their journey.
In recognition of their hard work, LUX MED has been awarded the ‘Super Biznes’ Golden Laurel Award, for their continuous efforts to expand the offer for customers, and continuously improving the standards of customer-centric healthcare. In particular, the business was acknowledged for implementing an exceptional standard of coordinated oncology care in the newly opened Magodent hospital.
The Magodent oncology hospital in Warsaw provides comprehensive oncology treatment with a dedicated focus on integrated care. From personalised patient care plans to consultants who work collaboratively across specialties, the hospital employees put customers at the centre of everything they do.
LUX MED CEO Anna Rulkiewicz said of the award: “We are honoured to receive this award and very proud that we are a business that continuously strives to improve our offering to customers and create great experiences for them.
The Golden Laurel business awards recognise individuals, companies and institutions whose activities bring particular benefits to the Polish economy and acknowledge achievements that contribute to the development of Polish entrepreneurship.
Anna added: “By working together, we can bring modern healthcare solutions to Polish people and ensure they are best supported to live longer, healthier, happier lives.”