Notes to editor
For further information please contact:
Jo Hudson, Communications Lead, Bupa Customer Lab
About the Bupa Customer Lab
Bupa’s Customer Lab is giving us a better understanding of our customers and what they really want so we can challenge the way we think and deliver new solutions using digital technology. But we can’t do it alone, which is why we’re partnering with startups and other businesses to explore ideas for more connected, intuitive healthcare experiences. With the freedom to move fast and experiment, and the power of Bupa’s 78,000 people, together we'll discover new ways to help people live longer, healthier, happier lives.
Bupa's purpose is helping people live longer, healthier, happier lives.
With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.
We have 15.5m health insurance customers, provide healthcare to over 14.5m people in our clinics and hospitals, and look after over 22,000 aged care residents.
We employ over 78,000 people, principally in the UK, Australia, Spain, Poland, Chile, New Zealand, Hong Kong, the USA, Brazil, the Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.
Health insurance is around 70% of our business. In a number of countries, we also run clinics, dental centres, hospitals and care homes and villages.
For more information, visit www.bupa.com.