#NeverTooLate: how our care home colleagues changed lives in 2018

Published by Joan Elliott
Managing Director, Bupa UK Care Services

31 December 2018 . United Kingdom

As we approach the end of 2018, it’s the perfect time to celebrate all of the wonderful things we’ve achieved for our residents this year.
Never too late 2018

We’re all about helping people live longer, healthier, happier lives and in our care homes and villages that means ensuring our residents have the best quality of life possible and continue to benefit from happy, meaningful experiences.

I’m so proud of our team. Together we understand that getting to know each of our residents as unique people – with different personalities, histories, backgrounds, likes, dislikes and wishes – is just as important as knowing their care needs inside out.

It means that we not only provide our residents with great care, but we can help them to achieve their aspirations too.

We’ve put together a collection of some of our favourite stories from 2018. Thank you to everyone who’s gone to such lengths to make these stories possible.

Likewise a special thank you to the team at The Lindsay Care Home for initiating the #nevertoolate campaign. It has since been adopted throughout our homes and we’ve seen some great examples of homes and villages going the extra mile to make residents’ wishes come true.

I really hope you enjoy reading them.

Download the #NeverTooLate collection.


Joan Elliott

Managing Director, Bupa UK Care Services

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