Bupa announces Dr Paula Franklin as Chief Medical Officer for Bupa Group

24 July 2019 . International

Dr Paula Franklin, currently Chief Medical and Risk Officer for Bupa Global & UK, will take up leadership of the global medical function from 1 August alongside her responsibilities for the Bupa Global & UK market unit. Paula will report into David Fletcher, Group Chief Risk Officer, and join the Bupa Executive Team.

Dr Paul Zollinger-Read CBE, who has been Bupa’s Chief Medical Officer since 2012, will step down on 31 July.

Group CEO Evelyn Bourke said: “Paula is an excellent addition to the Bupa Executive Team. She has a strong track record of clinical governance and risk leadership in Bupa Global and the UK and I am delighted that she has agreed to lead our global medical function.”

“I would like to thank Paul for all he has achieved at Bupa. He has had a long and distinguished medical career and we have very much valued his contribution, especially the way he has championed the voice of clinicians within Bupa.”

Notes to editor



Rupert Gowrley (+44 (0) 7834 624675), Mar Soro (+44 (0)7860 735902) (Corporate Affairs)


Gareth Evans (Treasury): +44 (0) 20 3314 1708

About Paula

Paula joined Bupa in 1996 and held a number of senior medical roles in both funding and provision businesses before leaving in 2009 to join Marie Stopes International where she was Global Medical Director. She returned to Bupa in April 2013 to take up the post of Medical Director of Bupa UK, becoming Chief Medical and Risk Officer for our Bupa UK Market Unit in 2017.

Paula studied medicine in London at St Bartholomew’s Hospital Medical College and worked as a GP before leaving clinical practice to study public health in the USA. Following this, she worked for the Children’s Defense Fund charity in Washington DC on US health policy and legislation. In addition to her medical degree, Paula has a Master’s in Public Health from Johns Hopkins University, an MBA from London Business School, a MA in Bioethics and Medical Law and a diploma in counselling. 

About Paul 

Paul joined Bupa as Chief Medical Officer in July 2012. He has led a distinguished medical career within the UK’s National Health Service (NHS), both as a GP and as CEO of a number of Primary Care Trusts. He has previously been the Medical and Primary Care Advisor at the King’s Fund. Paul was awarded a CBE in 2012 for services to the NHS.

About Bupa

Bupa's purpose is helping people live longer, healthier, happier lives. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Health insurance accounts for the major part of our business with 18m customers and contributes 74% of revenue. We operate clinics, dental centres and hospitals in some markets. We run aged care businesses in the UK, Australia, New Zealand and Spain.

We directly employ around 83,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong, Turkey, Brazil, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.

For more information, visit www.bupa.com.