Cleveland Clinic London and Bupa announce new agreement

28 September 2021 . United Kingdom

Cleveland Clinic London and Bupa, the UK’s leading health insurer, have reached an agreement to enable Bupa’s health insurance customers to access Cleveland Clinic London’s comprehensive suite of medical and surgical services, with a focus on cardiovascular health, digestive disease, neuroscience and orthopaedics.

Both Cleveland Clinic London and Bupa have a strong commitment to achieving high quality outcomes for their customers; this agreement will offer them greater convenience and value, expand access to quality care, and reduce healthcare costs through collaboration.

Cleveland Clinic is a leading healthcare provider and has been recognised as the No. 2 hospital in the world by Newsweek’s World’s Best Hospitals 2021 list. London will be the newest location in Cleveland Clinic’s global footprint and the first in Europe, with the main hospital opening in central London in early 2022. Bupa’s health insurance customers will be able to receive care at Cleveland Clinic London’s Portland Place Outpatient Centre, in the Harley Street Medical Area, which is equipped with the very latest facilities and technology. This location is open.

“Our ethos is patients-first, which makes Bupa an ideal partner to help us deliver the highest quality doctor-led care to patients.” Brian Donley, M.D., CEO, Cleveland Clinic London comments. “We have an opportunity together to make value-based care accessible to Bupa’s members and improve the health and wellbeing of our communities.”

Alex Perry, CEO for Bupa UK Insurance, said: “The addition of Cleveland Clinic to our partner portfolio, which is an outstanding name in international healthcare, demonstrates our commitment to customers in helping them get the highest quality care and great value from their Bupa health insurance. This partnership with a like-minded provider fulfills our mutual goal to deliver the best possible healthcare outcomes.”

Feb. 26 marked the beginning of Cleveland Clinic’s centennial year. Founded in 1921, Cleveland Clinic has grown into a 6,000-bed health system that includes a 173-acre main campus near downtown Cleveland, Ohio, 19 hospitals, more than 220 outpatient facilities, and locations in Ohio, southeast Florida, Las Vegas, Toronto, Abu Dhabi and London.

As a global leader, Cleveland Clinic consultants and nurses work as a multidisciplinary team with the patient at the centre of care. Cleveland Clinic’s integrated healthcare delivery system, takes on the most complex patients across the world, integrating clinical and hospital care with a focus on research and education.

Cleveland Clinic London welcomes bookings from eligible members covered through all major domestic and international insurers and will work collaboratively with other health insurers.

Notes to editor

Media Contacts:

Cleveland Clinic: Brunswick Group, +44 (0) 207 404 5959,

Cleveland Clinic: Tora Vinci, +1 216 339 4277,

Bupa: Sirina Parr, +44 7877 956 822,

About Cleveland Clinic London

Cleveland Clinic London hospital opens in early 2022. It will have 184 inpatient beds, including 29 ICU beds; eight operating rooms; a full imaging suite; endoscopy and cardiac catheterisation laboratories; day case rooms for surgery; and a full neurological suite with rehabilitation. In addition to comprehensive cardiovascular and thoracic services, it will offer orthopaedics, digestive diseases, urology, neurosciences, ear, nose and throat, general surgery, general practice and executive health.

Cleveland Clinic London is part of the Cleveland Clinic health system. Cleveland Clinic – now in its centennial year – is a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education. It was established in Cleveland, Ohio in 1921 by four renowned US physicians with a vision of providing outstanding patient care based upon the principles of cooperation, compassion and innovation. Overall the system has 70,800 employees worldwide, operates 19 hospitals with over 6,500 beds, more than 220 outpatient facilities, and has locations in southeast Florida; Las Vegas, Nevada; Toronto, Canada; Abu Dhabi, UAE; and now London, England.

About Bupa

Bupa's purpose is helping people live longer, healthier, happier lives and making a better world.

We are an international healthcare company serving over 31 million customers worldwide. With no shareholders, we reinvest profits into providing more and better healthcare for the benefit of current and future customers.

We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Turkey, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.

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