Clinician with customer - Sanitas

Our organisation

Our business model

We are an international health insurer and provider, with our businesses and operations tailored to local market conditions, healthcare systems and customer needs.

Everything we do is guided by our Strategic Framework and Five-Year Vision. By executing our strategy and delivering our vision, we will create value for our customers, people, partners and society.

What we do health insurance

What we do health provision

What we do dental

What we do aged care

Who we create value for Expand all

How we are organised

  • Australia and New Zealand

    Australia and New Zealand

  • Europe and Latin America

    Europe and Latin America

  • Bupa Global and UK

    Bupa Global and UK

  • Other businesses

    Other businesses

  • Global Functions

    Global Functions


Australia and New Zealand

  • Bupa Health Insurance, with 4m customers, is a leading health insurance provider in Australia and also offers health insurance for overseas workers and visitors.

  • Bupa Health Services is a health provision business, comprising dental, optical, audiology, medical assessment services and health care for the Australian Defence Force. 

  • Bupa Villages and Aged Care Australia cares for around 6,100 residents across 72 homes.  

  • Bupa Villages and Aged Care New Zealand cares for around 3,400 residents in 48 homes and 7 rehabilitation centres and provides independent living in 32 retirement villages in New Zealand. 

Contact Australia and New Zealand


Europe and Latin America

  • Sanitas Seguros is the second largest health insurance provider in Spain, with 1.8 million customers.

  • Sanitas Hospitales and New Services comprise four private hospitals, 35 private medical clinics, 18 fertility clinics (in Spain and Portugal), and one public hospital under a Public-Private partnership model. 

  • Sanitas Dental provides dental insurance services through 191 centres and third-party networks in Spain.

  • Sanitas Mayores cares for around 6,100 people in 47 care homes and operates six daycare centres in Spain. 

  • LUX MED is a leading private healthcare business in Poland, operating in health funding and provision through 10 hospitals and 229 private clinics. 

  • Bupa Chile is a leading health insurer serving 800,000 customers and offering provision services to around 2.5m customers across four hospitals and 40 medical clinics.

  • Bupa Acıbadem Sigorta acquired in January 2019, is Turkey’s second largest health insurer, with products for corporate and individual customers, and has around 600,000 customers.

  • Care Plus is a leading health insurance company in Brazil, with around 115,000 customers, concentrated in São Paulo.

  • Bupa Mexico is a health insurer offering private medical insurance to individuals and corporates in Mexico, with over 50,000 customers. 

  • Bupa Global Latin America provides international health insurance, local health insurance, and travel insurance in Latin America to around 85,000 customers. Main operations include Guatemala, Panama, Dominican Republic, Colombia, Ecuador, Bolivia and Chile, as well as a provision business in Peru. 

Contact Europe and Latin America


Bupa Global and UK

  • Bupa UK Insurance is a leading health insurer, with 2.2m customers.

  • Bupa Dental Care is the leading provider of private dentistry in the UK, with around 2.3m customers. Bupa has more than 490 dental practices across the UK and Ireland. 

  • Bupa Care Services has around 6,500 residents in 125 care homes, and 8 Richmond care villages.  

  • Bupa Health Services comprises 49 health clinics, and the Bupa Cromwell Hospital.

  • Bupa Global serves over 550,000 IPMI customers and administers travel insurance and medical assistance for individuals, small businesses and corporate customers.

Contact Bupa Global and UK


Other businesses

We also have associate health insurance businesses in Saudi Arabia and India, a health insurance and provision business in Hong Kong and a representative office and medical centre in China.

Contact Other businesses


Global Functions

Our global functions are: Medical, People, Information Services & Technology, Finance & Governance, Risk, Strategy, Customer & Corporate Affairs and Legal.

Contact Global Functions

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