Our business model
With no shareholders, our customers are our focus. They are at the heart of everything we do in delivering our purpose of helping people live longer, healthier, happier lives.
We serve 16.7m health insurance customers, provide healthcare to around 15m people in our clinics, dental centres and hospitals and look after over 22,300 aged care residents.
Health insurance accounts for the majority our business. In some markets we also operate clinics, dental centres, hospitals, and care homes and villages.