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Our organisation

Our business model*

We are an international healthcare company, with our businesses and operations tailored to local market conditions, healthcare systems and customer needs.

Health insurance what we do

Health provision what we do

Aged care



*As reported in our 2020 Annual Report

How we are organised

  • Asia Pacific

    Asia Pacific

  • Europe and Latin America

    Europe and Latin America

  • Bupa Global and UK

    Bupa Global and UK

  • Other businesses

    Other businesses


Asia Pacific

  • Bupa Health Insurance, with four million customers, is a leading health insurance provider in Australia and also offers health insurance for overseas workers and visitors.

  • Bupa Health Services is a health provision business, comprising dental, optical, audiology, medical assessment services, and health services for the Australian Defence Force (ADF) and the Department of Veterans’ Affairs.

  • Bupa Villages and Aged Care Australia cares for around 5,700 residents across 63 homes and 1 Retirement Village in Australia.

  • Bupa Villages and Aged Care New Zealand cares for around 3,300 residents across 48 care homes. It also operates 35 independent living retirement villages in Aotearoa, New Zealand.

Contact Asia Pacific


Europe and Latin America

  • Sanitas Seguros is the second largest health insurance provider in Spain, with 1.8m customers.

  • Sanitas Hospitales and New Services comprise four private hospitals, 31 private medical clinics, 19 fertility clinics (in Spain and Portugal), and one public hospital under a Public-Private partnership model.

  • Sanitas Dental provides dental services through 200 centres and third-party networks in Spain.

  • Sanitas Mayores cares for around 4,800 people in 47 care homes and operates six day-care centres in Spain..

  • LuxMed is a leading private healthcare business in Poland, operating in health funding and provision through 12 hospitals and 236 private clinics.

  • Bupa Chile is a leading health insurer serving 790,000 customers and offering provision services to around 2.3m customers across four hospitals and 34 medical clinics.

  • Bupa Acıbadem Sigorta is Turkey’s second largest health insurer, with products for corporate and individual customers, and has 653,000 customers.

  • Care Plus is a leading health insurance company in Brazil, with around 120,000 customers, concentrated in São Paulo.

  • Bupa Mexico is a health insurer offering international and local private medical insurance to individuals and corporates in Mexico, with around 58,000 customers.

  • Bupa Global Latin America provides international health insurance, local health insurance, and travel insurance in Latin America to around 75,000 customers. Main operations include Guatemala, Panama, Dominican Republic, Colombia, Ecuador, Bolivia and Chile, as well as a provision business in Peru.

Contact Europe and Latin America


Bupa Global and UK

  • Bupa UK Insurance is a leading health insurer, with 2.2m customers.

  • Bupa Dental Care is the leading provider of private dentistry in the UK, providing dental services through 492 centres across the UK and Ireland.

  • Bupa Care Services has around 6,000 residents in 124 care homes, and 9 Richmond care villages.

  • Bupa Health Services comprises 50 health clinics, and the Cromwell Hospital.

  • Bupa Global serves over 510,000 IPMI customers and administers travel insurance and medical assistance for individuals, small businesses and corporate customers.

Contact Bupa Global and UK


Other businesses

We also have associate health insurance businesses in Saudi Arabia (Bupa Arabia) and India (Niva Bupa), and an interest in MyClinic in Saudi Arabia.

Contact our other businesses

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