Our ambition is to be the world’s most customer-centric healthcare company. We’re committed to excellent customer experiences, through great service and value, frictionless access and quality healthcare.
We directly employ around 85,000 people, principally in the UK, Australia, Spain, Chile, Poland, New Zealand, Hong Kong SAR, Turkey, Brazil, Mexico, the US, Middle East and Ireland. We also have associate businesses in Saudi Arabia and India.
Health insurance accounts for the majority our business. In some markets we also operate clinics, dental centres, hospitals, and care homes and villages.
Bupa has come a long way from our origins when we were established as a UK health funding organisation in 1947.
We’ve become an international healthcare company, providing health funding and treatment, care and other health services to over 31 million customers across the world.
Leadership and corporate governance
Bupa operates in line with the corporate governance standards of a UK listed company, to the extent applicable given our status and purpose.
The Bupa Code
To help our people make the right choices, we have the Bupa Code. It explains how we can protect our customers, our colleagues, our partners and Bupa, now and in the future. It helps us build trust and strong relationships with our communities.