Dentist with customer

Our products and services

Our products and services around the world

Our origins are in health insurance and this remains at the core of what we do. We deliver health services where they complement our position in health insurance; giving us greater insight into how health systems work and enabling us to deliver amazing customer experiences.

Below is an overview of the products and services we offer in the markets where we operate. For more detailed information or to contact the relevant business area please select your country.

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Bupa's products and services

Products and services - Global health insurance

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    Travel insurance

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    International health insurance for businesses

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    Premium international private health insurance

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    Bupa health centres

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    Care homes

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    Travel insurance

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    Health insurance

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    Bupa Cromwell Hospital

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    Dental insurance

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    Health Insurance

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    Other medical services

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    Corporate health services

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    Western medicine service

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    Health screening and vaccination

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    Nursing agency

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    Medical insurance

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    Dental insurance

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    Hospitals

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    Health insurance

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    Care homes

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    Dental

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    Optical

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    Travel, Pet and Home insurance

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    Medical

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    Aged Care

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    Health insurance

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    Family health insurance

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    Individual health insurance

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    Bupa Arabia Saudi Family

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    Bupa Arabia International Health Plan

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    Bupa Arabia Corporate

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    Bupa Arabia Business

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    Health insurance

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    Corporate health care plans

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    Personal health care plans

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    Dental

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    Retirement villages

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    Rehabilitation

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    Care homes

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    Medical alarms

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    Health insurance

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    Group health insurance

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    Travel insurance

When you’re away from home, it’s reassuring to know that our Bupa Global Travel team is ready to look after you, 24 hours a day, 7 days a week. With quality in-house emergency service and decades of global medical expertise on standby, you can focus on enjoying what you're doing – whether that’s extreme sports or extreme relaxation.

Bupa Global’s core travel insurance is built around premium emergency medical insurance, to which you can add non-medical and trip cancellation cover. More comprehensive than most, we cover many adventure sports, cruises and U.S. travel as standard, until your 70th birthday. We also cover many chronic and pre-existing conditions, subject to approval. 

Interested in travel insurance?

More employees want and expect their employers to play an active role in their health and wellbeing, providing them with care that’s right for them and their families. Offering Bupa Global business health insurance can help you to attract and retain the best.

Our plans are designed for businesses that want to offer rich cover and benefits for key employees, including access to premium international healthcare. We have a range of products to suit budgets and needs, because we know that no two businesses are the same.

We take a holistic approach to health and wellbeing, so our product range offers features to help you to keep your key employees in good health, both mentally and physically.

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Benefits include:

  • Global reach: Our customers have access to the largest network of medical providers worldwide.

  • No referrals necessary: Direct access to medical specialists without referrals, and access to private GPs.

  • Access to an independent second medical opinion at no extra cost, because sometimes you want to make sure that you are comfortable with a diagnosis or proposed treatment plan.

  • Health and wellbeing benefits: We take a holistic approach to your health and wellbeing, so our extensive global health plans offer a range of health and wellness features and options to help you be your best – including dental, optical and health assessments.

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You don’t have to be a Bupa member to benefit from our range of treatments and services in our health centres.

Our benefits include:

  • A range of health assessments

  • Private GP services

  • Physiotherapy appointments

  • Musculoskeletal services

  • Dermatology and non-surgical cosmetic treatments

  • Dental services through Bupa Dental Care in our dental centres

Terms & Conditions

We may record or monitor our calls

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Our care homes provide the best care for all of our residents, treating the individual and tailoring our care to meet their needs.

Our benefits:

  • Care homes across the UK

  • 24-hour personal support with specialist care

  • Both long and short-term care

Terms & Conditions

We may record or monitor our calls

Interested in care homes?

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Whether you’re planning a weekend break or a long haul trip, we have a range of polices to meet your travel needs.

Our benefits include:

  • Single trip insurance

  • Annual multi-trip insurance

  • Backpacker insurance

  • Winter sports insurance

Terms & Conditions

We may record or monitor our calls

Interested in travel insurance?

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We provide a choice of health insurance options with fast access to diagnosis, treatment and specialist support services depending on the cover you choose.

Health insurance benefits:

  • Access to Bupa-approved consultants and eligible treatment

  • Cancer cover with the Bupa cancer promise

  • Access to our 24/7 Anytime Healthline

  • Member offers from a range of third parties

  • Access to breakthrough drugs and treatment

Terms & Conditions

We may record or monitor our calls.

Interested in health insurance?

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Bupa Cromwell Hospital is an internationally renowned private hospital, based in central London, offering treatment for both adults and children.

Our benefits:

  • A leading complex care hospital

  • Over 400 consultants covering more than 50 different medical specialities

  • A centre of excellence for cancer, paediatrics, cardiology and orthopaedics

Terms & Conditions

We may record or monitor our calls

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Get help with the costs of everyday routine dental treatment such as check-ups and cover for any emergency treatment you may need.

Our benefits:

  • Access to a network of dental centres across the UK

  • Choose from a range of dental insurance plans

  • Unlimited cover for all eligible oral cancer treatment

  • Claim for emergency treatment overseas

Terms & Conditions

We may record or monitor our calls

Interested in dental insurance?

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Apart from paying the medical bills, we minimise our members’ worries through personal support when they are unwell.

These services include:

  • 24/7 Healthline

  • Care manager

  • Second medical opinion

  • Qualified nurse support throughout treatment and recovery

  • Doctor referrals

  • Non-emergency global healthcare support

  • Chronic conditions programme

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Apart from western medicine, we also offer a wide range of professional medical services.

These services include:

  • Dental services

  • Diagnostics and imaging

  • Medical aesthetics

  • Physiotherapy

  • Psychology

  • Traditional Chinese medicine

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We provide corporate healthcare services to companies of different sizes to help them maintain a healthy workforce.

Our main services include:

  • Tailor-made wellness programmes

  • Occupational risk identification services

  • Customised rehabilitation programmes

  • Health education and disease prevention services

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Our medical centres are located throughout Hong Kong to ensure convenient and timely access to our medical services.

They include:

  • Over 140 doctors

  • Over 1200 affiliated doctors

  • Over 20 specialties

  • Over 50 Western Medicine medical centres

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We provide a comprehensive range of high quality health screening and vaccination services to suit customers’ needs.

Our services:

  • Over 20 Physical check-up centres

  • Health screening for women, men and elderly

  • Cancer screening

  • Vaccines for children, family, elderly and travellers

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We offer nurse sourcing and placement services to provide staff relief for public and private hospitals, NGOs, elderly homes and clinics.

Our scope of services include:

  • Staff relief

  • Hospital and home care

  • Junior care

  • Senior care

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We provide comprehensive medical insurance coverage including hospital benefit, clinical benefit, hospital cash benefit, maternity cover and dental benefit through a range of flexible medical insurance plans to suit every life stage and lifestyle.

Our benefits:

  • Medical insurance for individuals, families and children

  • Hospital cash insurance

  • Critical illness insurance

  • International medical insurance

Interested in medical insurance?

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There are now more than 180 Sanitas dental clinics across Spain. Our centres are open to all, whether or not you are a Sanitas customer. Our dental centres provide quality preventative dental care and treatment in a comfortable and friendly environment. With a whole range of dental services, you will be able to find the right treatment for you. We offer everything from general dentistry to cosmetic dentistry and specialist treatment.

We are committed to making high quality and great value dental care easily accessible and have a range of insurance plans to help budget for your dental treatment. We also offer a zero percent finance payment option at our dental centres.

Our dental insurance products are:

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Sanitas runs four hospitals in Spain:

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Sanitas is the leading Spanish health insurance and service provider and have been devoted exclusively to health care for more than 60 years. No matter where you are at in life, we can help find the cover that suits you.

Our benefits:

  • Health insurance for singles, couples and families

  • Health insurance for self-employees, expats, SMEs and corporates

  • Health insurance for  non-Spanish citizens living in Spain

  • Health insurance for overseas students

  • A full range of add-ons

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Sanitas Mayores offers a full range of care in care homes and day care centres that specialise in dementia care. Sanitas Mayores offers not just comprehensive care, but personalised care: a person first focus runs through every aspect of a home, from the way care managers engage with residents and their relatives to the relationships between carers and those they care for. We take the time to listen to our customers and understand their needs.

Our benefits:

  • Permanent stays - Sanitas Mayores is the ideal choice for elderly people who wish to live independently and who currently need help with everyday activities, such as personal hygiene, dressing and medication management solution

  • Temporary stays - perfect when caregivers are away and for those who need extra care during illness or recovery

  • Rehabilitation and recovery - dedicated support for those who need caring for in the rehabilitation process

  • We promote healthy ageing through our Active Care programme

  • Our Sanitas Mayores app enables the family to feel part of their loved one’s care through knowing things such as their nutritional status, the activities they take part in, any medical tests and daily medication plans. The app also allows relatives to communicate directly with a technical team or participate in the decisions that affect the care of their loved one

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There are now more than 130 Bupa owned Members First dental clinics across Australia, and at each of them, your oral health is our top priority. We are committed to making high quality and great value dental care easily accessible.

Did you know:

  • Bupa members can get gap free for most kids dental at Members First providers (up to your yearly limits)#

  • Bupa members enjoy certainty of out-of-pocket expenses^

  • All practices are accredited according to National Safety Quality Health Service Standards*

Terms & Conditions

^ For most items when treatment is provided by a Members First provider. Fund and policy rules, waiting periods and yearly limits apply.
# For most items when treatment is provided by a Members First provider. Fund rules and waiting periods apply. Child dependents only. Excludes orthodontics and hospital treatment. Available on all family packages, Ultimate Health Cover, Silver, Gold, Platinum Extras when taken with hospital cover on a family membership.
* Accredited according to National Safety Quality Heath Service (NSQHS) Standards. Accreditation is provided by QIP.

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At Bupa Optical, your eye health is our priority. That’s why we start with assessing the health of your eyes, what you can see and what we can do to keep you looking great.

Did you know we offer:

  • Bulk billed comprehensive eye examinations*

  • Exclusive benefits for Bupa health insurance members – ask us in store to find out more

  • The latest looks with well known brands, quality frames and a range of lens options

Terms & Conditions

* Eye examinations are covered by Medicare for eligible Australian residents

Visit our website for more information:

Live your life with peace of mind knowing that you and your loved ones are covered, should the unexpected happen. Choose from our range of insurance products below.

Bupa Health Insurance members also receive the following discounts:

Terms & Conditions

Bupa Travel, Home and Contents and Motor Vehicle Insurance is distributed by Bupa Australia Pty Ltd ABN 81 000 057 590 an authorised representative of the issuer, CGU Insurance Ltd ABN 29 004 478 371 AFSL 238291. Any advice is general only and does not take into account your personal circumstances. Consider the relevant Product Disclosure Statement available at www.bupa.com.au/other-insurance to see if the product is right for you.

Bupa Pet Insurance is general insurance issued by The Hollard Insurance Company Pty Ltd (ACN 090 584 473; AFSL 241436) (Hollard), is promoted by Bupa Australia Pty Limited (ACN 000 057 590; AR 354269) (Bupa) and administered by PetSure (Australia) Pty Ltd (ACN 075 949 923; AFSL 420183 (PetSure). Bupa acts as an authorised representative of PetSure. Any advice provided is general only, has been prepared without taking into account your objectives, financial situation or needs and may not be right for you. Consequently, before acting on this information, you should consider the appropriateness of this information having regard to your objectives, financial situation and needs. You should obtain and consider the PDS available at www.bupa.com.au/pet-insurance, in deciding whether to acquire or continue to hold, Bupa Pet Insurance.

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Bupa Medical provides:

  • TeleHealth - health coaching

  • Bupa Hearing provides free hearing screenings, plus discounts on hearing devices and thorough hearing assessments for Bupa members

  • Bupa Medical Visa Services provides immigration health examinations to Australian visa applicants

  • At Bupa Therapy we're providing people with disabilities - and their carers - with access to state-of-the-art, integrated healthcare

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Bupa Aged Care offers a full range of care including respite, residential and specialised dementia care.

Did you know:

  • We are a leading residential Aged Care provider with the largest private network of residential aged care homes in Australia

  • We put the person first in everything we do. Understanding our residents and their families as individuals is fundamental to our approach to care. Our dedicated teams are passionate about making a positive difference to the lives of our residents every day

  • We have on-site GPs in some homes

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We take pride in delivering quality health insurance cover that keeps delivering more value for our members. No matter where you are at in life, we can help find the cover that suits you.

Our benefits:

Interested in health insurance?

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We provide high quality medical coverage for you and your family of up to 19 members through a range of family health insurance products.

Our benefits:

  • Inpatient hospitalisation coverage

  • Pre and post hospitalisation coverage

  • Direct claims settlement

  • Cashless treatment within our network of more than 3,500 hospitals

  • Guaranteed lifetime renewal

  • Enrolment for any age

Interested in health insurance?

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We support your health and wellbeing through our individual health insurance plans.

Our benefits:

  • Inpatient hospitalisation coverage

  • Pre and post hospitalisation coverage

  • Direct claims settlement

  • Cashless treatment within our network of more than 3,500 hospitals

  • Guaranteed lifetime renewal

  • Enrolment for any age

Interested in health insurance?

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We’ve designed our health plans to suit the unique needs of Saudi families.

A quick look at the benefits:

  • Flexible schemes to choose from

  • Easy payments

  • 'Maternity and Child Care' service under the Tebtom program

  • A wide range of hospital networks to choose from

  • Our 'Bupa Doctor' from Tebtom service is available 24/7

Want to know more?

A global insurance plan inspired by ambition. Bupa Arabia’s ‘International Health Plan’ is our exclusive private health insurance scheme that caters to the healthcare needs of business executives living and/ or working in Saudi Arabia. With worldwide coverage*, members are always looked after, no matter how far their business and leisure trips might take them. Our global reach provides your executives access to the world’s largest healthcare provider network in 190 countries around the world.

Terms & Conditions

*United States of America coverage can be purchased as an optional addition to your policy with a separate card

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Bupa Corporate fits in perfectly with the needs of large organisations with over 200 employees, enabling you to protect them and their families with quality cover.

A quick look at the benefits:

  • We’re the largest healthcare service provider in Saudi Arabia

  • Our representatives are located on-site at the Kingdom’s largest hospitals, ready to immediately assist you

  • Advanced options, value and flexibility in benefit limits and healthcare provider network levels

  • Reimbursement claims are processed quickly

Interested in Bupa Corporate?

Bupa Business has a wide range of schemes designed to meet and exceed the needs of small and medium-sized businesses, whether they have two or 200 employees.

A quick look at the benefits:

  • We’re the leaders in healthcare insurance, supported by unique services such as those under the Tebtom program

  • We’re the only healthcare provider offering complete online purchasing for businesses with nine employees or less

  • Our representatives are located on-site at the Kingdom’s largest hospitals, ready to immediately assist you

  • We’ve got a variety of scheme solutions to suit different companies’ sizes and needs

  • Reimbursement claims are processed quickly

Interested in Bupa Business?

Conducted as a branch of the Swedish insurance company, LMG Forsakrings AB under the name of LUX MED Insurance, we provide health insurance products and services for both individuals and corporate clients.

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Flexible and tailor-made health care plans for companies of different sizes.

Our benefits include:

  • Comprehensive solutions to meet various needs of employees of all ages

  • Possibility to extend medical care to the employees’ families

  • Client's personal assistant

  • Patient e-card

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Our benefits include:

  • Comprehensive range of health care plans for you and your family

  • Convenient and affordable access to healthcare through an extensive range of medical services catering to different needs, from the youngest children to the elderly

  • Discounts on all other medical services provided by LUX MED Group

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With clinics across New Zealand, our goal is to help you and your family find high quality, great value dental care that’s right for you.

Our benefits include:

  • Treatment plans tailored to your needs

  • Payment plans that help you pay for required services

  • Bupa smiles: preventive care for less than $1 a day

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Offer independent living in small, friendly and safe communities.

Which include:

  • Companionship and independence

  • Freedom from household maintenance

  • A Bupa care home next door or nearby to most of our villages

  • Wellness clinics with a registered nurse to provide health checks and monitoring

  • Seven days free respite care in one of our care homes

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We help you to relearn daily living skills and activities that help you to live as independently as you can following an injury or illness that requires rehabilitation.

Our benefits include:

  • A personalised rehabilitation programme

  • Support for people who have had a stroke, brain injury due to an accident or injury

  • Specialised training and support

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New Zealand's leading residential care provider in quality certification and number of beds.

We specialise in:

  • Offering rest home, hospital and dementia care plus short stay and day care

  • Dementia care

  • Person-centred approach to care – your day, your way

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Peace of mind for you and your family and helping you to feel safe in your own home with a personal medical alarm.

Benefits include:

  • Assistance 24 hours a day, seven days a week nationwide

  • We stay on the line to support you until help arrives

  • We cover any emergency ambulance costs

  • Solutions that are tailored to suit personal needs

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We offer a comprehensive range of health insurance plans for you and your family.

These include:

  • Health insurance cover for you and your family members

  • Health insurance cover for non-Thai people staying up to six months in Thailand

  • Guarantee lifetime renewal*

  • 24-hour worldwide coverage

  • Access to medical network of more than 400 hospitals and clinics

Terms & Conditions

*subject to the insurance policy’s terms and conditions

Interested in health insurance?

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We offer a range of group health insurance plans for companies of any size to support the health and wellbeing of their employees.

Our benefits:

  • Are suitable for businesses of any size including small businesses with 5 – 50 employees

  • Are tailor-made to suit your healthcare needs and budget

  • 24-hour worldwide coverage

  • Access to medical network of more than 400 hospitals and clinics

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We provide a range of travel insurance products to cater different needs of our customers travelling abroad.

These include:

  • Worldwide coverage for medical treatment up to THB 5 million in case of sickness or accident

  • 24/7 emergency medical assistance

  • Hassle-free self-service online

  • Full refund in case of visa refusal

Interested in travel insurance?

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