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Responsible Business Conduct

Our Responsible Business Conduct agenda seeks to ensure Bupa demonstrates its commitment to conducting our activities in a responsible way. It also ensures consistency of approach to reporting on ESG themes, including responsible investment.

We have established a Responsible Business Conduct Workstream as part of our wider Sustainability agenda. Responsible supply chain management, including combating Modern Slavery, is the key focus with a more proactive approach to ensuring Bupa conducts our business activities in a responsible way.

The Bupa Code provides clear direction in decision-making, and our performance management, risk management, governance and audit processes underpin this. Our commitment to integrity and transparency starts with our own people. Our employees adhere to the Bupa Code and its related policies, including Conflicts of Interest and managing Financial Crime risk.

We also have ‘Speak Up,’ a global, confidential, independent whistleblowing channel to help us identify when we fall short and put things right.

Responsible Investment

Our approach to Responsible Investment views ESG factors as both risks to the long-term performance of our cash and financial investments, and opportunities to improve the impact of investments on society and the environment.

We remain signatories of the UN Principles for Responsible Investment (UN PRI), the Institutional Investor Group on Climate Change (IIGCC) and the UK Sustainable Investment Forum (UK SIF). Our UN PRI rating was reviewed and upgraded in 2020, reflecting our positive approach to Responsible Investment and continued improvements in this area.

Read more about our approach to Responsible Investment here.

Supply Chain

Bupa’s Responsible Supply Chain statement outlines Bupa’s commitment to, and expectations of, our suppliers.

Speak Up

We want Bupa to be a place where people can speak out if they see something happening that they believe to be wrong. Doing the right thing matters to us, it means we can look after our customers, our residents and our people in the best way possible.

We encourage our employees to talk to their manager if they see or hear something that worries them. If they feel they can’t talk to their manager, they can use our confidential Speak Up service.

Approach to Tax

Bupa's Approach to Tax

Bupa is committed to complying with tax laws responsibly, ensuring that tax is paid in the jurisdictions in which the Group operates based upon applicable laws and practices.

This document, which sets out Bupa’s approach to tax and tax risk, has been published in accordance with Finance Act 2016.

Gender Pay Gap

We publish our annual Gender Pay Gap report for our operations in the UK. The 2020 report can be read here.

Modern slavery and human trafficking

Modern slavery is the exploitation of people for personal or commercial gain. People end up trapped in modern slavery because they are vulnerable to being tricked and exploited, often as a result of poverty and exclusion.

Our Bupa Code sets out the high standards we expect of, and for our people. We are committed to combatting the real and growing problem of modern slavery and human trafficking. In accordance with the UK’s Modern Slavery Act, we publish annually our statement setting out the steps taken to prevent modern slavery and human trafficking in our business and supply chain. Read our annual statements here.