Family on bed smiling

What we do

Health insurance is at the core of our business. We provide healthcare through hospitals, clinics, advice services and aged care facilities as well as health insurance; giving us greater insight into how health systems work in the markets in which we operate and enabling us to better meet the needs of our customers.

Dentist with customer viewing screen

Our products and services

We offer different products and services within each market we operate.

Health insurance is our core business. We are one of the largest dental providers globally. In some markets we also operate clinics, dental centres, hospitals, and care homes and villages.

Our strategy

In 2021, we have established six strategic and enabling pillars to define how we will achieve our ambition to be the world’s most customer-centric healthcare company. These are:

  • Customers, Growth, Transformation, and Sustainability
  • Supported by Data, and an Agile Culture
Sanitas inclusive sport event

Sustainability and ESG

We want to have a positive impact in the communities in which we operate, creating sustainable shared value for our customers, people and communities. Environment, Social and Governance (ESG) is integral to Bupa’s strategy.

Our people drinking tea

Our employee wellbeing

We can only deliver amazing customer experiences if our people love working at Bupa. We want our people to feel valued and recognised for the contribution they make. We want our people to feel supported to grow and develop, and to be at their best – physically and emotionally, in work and outside of it.