Our strategy
Read about our strategy and how we’re putting our customers front and centre.
Our organisation
As a company without shareholders we reinvest our profits for the benefit of current and future customers, to deliver our purpose: helping people live ‘longer, healthier, happier lives’.
Downloads
Below you can download our 2018 Annual Report and Accounts in full. Alternatively, our Strategic and Governance Reports, Financial Statements and previous Annual Reports can be downloaded individually:
