Notice and disclaimer
1. Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom mainland. The Bupa group makes no representation that any information, product or service referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this website from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
2. Unless otherwise stated, this website is for information only. Bupa has used all reasonable care and skill in compiling the content of this website but makes no warranty as to the accuracy of any information on this website and cannot accept liability for any errors or omissions. Sometimes we include content featuring or graphically representing medical or surgical procedures, which are only ever provided for educational or informative purposes. If you find or are likely to find such images offensive please do not view them or if necessary click on the "Back" button at the top left hand corner of your screen or click on the "Home" link which appears as the first tab on the row of tabs towards the top of the screen. Given that there is such content on this site, parents are advised not to allow their children to browse this site and it should not be accessed by anyone under the age of 18.
3. Bupa shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website. The information contained in any such materials is not intended nor implied to be a substitute for professional medical advice nor is it intended to be for medical diagnosis or treatment.
4. Material appearing on this website will include advertising and other material submitted by parties other than Bupa. This website will also provide links to other websites operated by advertisers and third parties. It is the responsibility of these third parties to ensure that such material and such websites comply with all relevant laws and regulations. To the full extent permissible by law, Bupa disclaims all responsibility for any error, omission or inaccuracy in such material or its failure to comply with the relevant laws or regulations.
5. These exclusions of liability will not apply to any damages arising from death or personal injury caused by the negligence of Bupa or any of its employees or agents.
This notice and disclaimer is governed by and construed in accordance with English Law. If any part of this notice and disclaimer is deemed unlawful, void or for any reason unenforceable then that part will be deemed severable and will not affect the validity and enforceability of the remaining parts.
Credits
Images used for headers throughout the site copyright ©1998-99 Photodisc Inc.
All other content on this website is copyright © The British United Provident Association Limited 1996-2011.
Bupa and/or its licensors are the owners of the copyright and database rights in the site, except where specifically stated otherwise, including content data, design, graphics, text, images, software and underlying source codes. Bupa is the owner of all trademarks, service marks, trade names, logos and devices appearing on the site, whether registered or unregistered, except where specifically stated otherwise.
Linking to the Bupa website
If you would like to link to the Bupa website, please email us at editor@Bupa.com.
Data Protection
The confidentiality of your information is of paramount concern to the companies in the Bupa group. To this end, Bupa fully complies with Data Protection Legislation and Medical Confidentiality Guidelines. Information submitted to Bupa over this website is normally unprotected until it reaches us. Users are requested not to send confidential details or credit card numbers, for example, by email, unless specifically requested by Bupa.
Use of Information
We do not collect information about individuals, except where this is specifically stated and provided with your knowledge.
We do collect information on a visitor's activity on Bupa
websites. This is commonly referred to as 'web analytics'
information, which may include (but is not limited to) information
such as where the visitor has come from (e.g referring domains,
search engines, marketing campaigns), pages viewed, the site path
of the visitor, which content visitors are clicking on, which
products visitors are interested in and purchase. We do not collect
any personal information (e.g. name, address, email address) using
the web analytics but we do collect IP addresses. Bupa does not
link any 'web analytics' information to an individual. Bupa uses
this information to ensure that Bupa websites are providing the
best possible customer experience and providing relevant
products.
Bupa uses a number of software tools to collect and report on 'web
analytics' information. The main tools used by Bupa come from the
Adobe Online Marketing Suite, powered by Omniture technology. Some
information is also collected using the SiteStat web analytic tool,
provided by NedStat. You can find more information on these
products at www.omniture.com
and www.nedstat.com.
We also use "cookies" which are alphanumeric identifiers that are stored by your web browser on your computer's hard-drive that enable our system to recognise you when you visit the site. This helps Bupa to track basic visitor information in order that we can better tailor the site to our visitors' needs. Most web browsers automatically accept cookies but you can disable this function by changing your browser settings if you so wish.
We may share overall visitor trends and other generic information collected on this website with third parties but we do not pass on any personal details or personally identifiable information without your specific consent.
Direct Debit Guarantee
- The Guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of the Scheme is monitored and protected by your own Bank or Building Society.
- If the amounts to be paid or the payment dates change, you will be told of this in advance by at least 14 working days, as agreed.
- If an error is made by Bupa or your Bank or Building Society you are guaranteed a full and immediate refund from your branch of the amount paid.
- You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy of your letter to us.
Regulation
The British United Provident Association Limited is registered in England and Wales at Companies House under number 432511. Its registered office is at Bupa House, 15-19 Bloomsbury Way, London, WC1A 2BA.
Bupa Insurance Limited and Bupa Insurance Services Limited are
authorised and regulated by the Financial Services Authority. The
rules of the FSA can be accessed on its website.
www.fsa.gov.uk
Private Medical Insurance cover is provided by Bupa Insurance Limited, a subsidiary of The British United Provident Association Limited.
Marketing memberships
We are members of the Direct Marketing Association (DMA). Visit
the DMA website for more information.
www.dma.org.uk
Status disclosure
Download the Status Disclosure Form for Bupa medical insurance
