Contact us today
Call Bupa HM Forces Office:
0800 281 440*
Or from overseas
00 44 1929 477 300

Lines are open 9am-5.30pm weekdays GMT.

Bupacare Group scheme for the Armed Forces

Bupa care Benefits Notes
In-patient and day-patient treatment

Hospital charges tick In a Bupa Participating hospital, in a room within your scale of cover.

Consultants’/specialists’ fees tick In a Bupa Participating hospital - Bupa benefit limits apply if the consultant is not a Bupa partnership consultant.

Diagnostic tests tick In a Bupa Participating hospital.

Radiotherapy/chemotherapy tick In a Bupa Participating hospital, or for certain conditions in a Bupa specialist treatment centre, and in a room within your scale of cover. Benefit limits apply if the consultant oncologist is not a Bupa partnership consultant.

Psychiatric treatment Up to a maximum of 45 days per year After two years continuous membership and in a Bupa psychiatric network hospital. This is a discretionary benefit and claims should be authorised before treatment begins.

Out-patient treatment

Consultation with a consultant/specialist tick With a Bupa recognised consultant.

Diagnostic tests tick MRI, CT and PET scans in a Bupa recognised out-patient diagnostic imaging centre.

Radiotherapy/chemotherapy tick In a Bupa Participating hospital or, for certain conditions, a Bupa specialist treatment centre. Benefit limits apply if the consultant oncologist is not a Bupa partnership consultant.

Physiotherapy (and other therapies)† Scale A – up to £800 a year**
Scale B – up to £650 a year**
Scale C – up to £500 a year**
On a GP or Bupa recognised consultant referral to a Bupa recognised therapist. This is a combined overall limit for all therapies.

Psychiatric treatment tick By a Bupa recognised consultant and only after two years continuous membership. This is a discretionary benefit and claims should be authorised before treatment begins.

Additional benefits.

Nursing at home Up to £600 a year Following eligible private in-patient treatment covered by your scheme.

Private ambulance Up to £120 a year £60 maximum for any single trip.

Parent accommodation tick When staying with a child under 12 receiving eligible private in-patient treatment, one parent only.

NHS cash benefit Scale A - £30 a night**
Scale B - £25 a night**
Scale C - £20 a night**
Up to a maximum of 35 nights a year for eligible in-patient treatment.

Complementary medicine† Up to £250 per membership year On GP or Bupa recognised consultant referral to a Bupa recognised complementary medicine practitioner.
Overseas treatment Up to £200 for hospital charges. Up to Bupa benefit limits for consultants fees.

For eligible treatment that you need when you are stationed overseas as a member of HM Forces, or emergency treatment that you need because of a sudden illness or injury when you are travelling outside the UK.

NB There are no Bupa Participating hospitals or partnership consultants overseas so monetary limits apply.

*Lines are open 9:00-5.30pm Monday to Friday GMT. Calls from UK landlines are free, however mobile phone providers may charge. Calls made from outside of the UK may be subject to higher charges. Calls may be recorded and may be monitored.

** According to the scale of cover chosen

† Please note that the benefit limit for physiotherapy (and other therapies) includes the £250 available cover for complementary medicine)