Supporting people to make informed healthcare decisions
Increasingly, people expect to have much greater access to information about issues relevant to them. They also expect more and more to have their voice heard on those issues.
Healthcare is no different. Individuals want to understand their health better and will seek out information from trusted sources, from their GP to the internet, to friends and family.
At the same time, there is a growing trend towards greater patient involvement in decisions about treatment and care - individuals' evaluation of the care they receive is shifting away from the quantity of interventions to the quality of outcome.
For clinicians, this means looking at how better to empower patients to make more informed healthcare decisions which will deliver the outcome they want. At Bupa, we consider this shift to be not only a reality we must respond to but a huge opportunity - to improve patient outcomes and to engage people positively in their health and wellbeing, which can also reduce unnecessary healthcare costs.
Increasingly, people want to be involved in making decisions about their own healthcare, and research has shown that, when they do so, they select less hospital care and report better experiences.
Shared decision-making is a core focus for Bupa and our aim to empower people to make informed decisions about their healthcare.
The University of Monash, Australia, published research last year which has contributed to understanding about how better informed patients can deliver improved outcomes for women with breast cancer.
Bupa is committed to longer, healthier and happier lives so we are always looking for new ways to help our customers get the treatment they need, where and when they need it.
Health Dialog provides care management services, including healthcare analytics, health coaching and decision support tools, to 18 million people in the USA.
Clinical governance is provided by a group of clinical experts who sit on the Bupa Board’s Medical Advisory Panel.
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Informed decisionsWe are developing innovative approaches to support patients to make informed healthcare decisions to manage their health better.
AgeingAs a consequence of successes in improved healthcare and living standards, many more people are living longer, which has given rise to new patterns of disease.
Wellbeing"Health is a state of complete physical, mental and social wellbeing and not merely the absence of disease or infirmity."
AffordabilityHealth inflation in every major economy has long exceeded the trend rate of gross domestic product (GDP) growth, making healthcare progressively less and less affordable.
Well WorldBupa is committed to keeping people well and supporting a healthy planet. We call this commitment Well World.
Diabetes and climate changeThe global diabetes epidemic and climate change are two rapidly accelerating challenges and long-term action is needed to protect the wellbeing of future generations.
Keeping people wellBy 2015 we will have enabled 60 million people to make positive changes to be healthier and happier and to protect the environment.
Healthy planetAs part of our commitment to supporting a healthy planet, we have pledged to reduce our carbon footprint by 20 percent by 2015.
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Our FoundationsThe Bupa Foundations are independent charities that fund healthcare research and projects. The Bupa Foundations operate in the UK, Spain and Australia.
Well WorldBupa is committed to keeping people well and supporting a healthy planet. We call this commitment Well World.
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Bupa One Life Awards 2012The Bupa One Life Awards recognise and reward the Bupa people who have gone above and beyond to improve the lives of our customers.
