Clinical excellence

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Clinical excellence is central to our Purpose.


Clinical excellence is at the heart of everything we do.

It is critical that patients receive the right care – that it is safe and appropriate, that it delivers the right outcome for them, and that it is affordable.

As a funder and provider of a wide range of healthcare services, and as a partner to public healthcare systems across the globe, we have a responsibility and a focus on delivering clinical excellence, and driving consistent governance and clinical quality across the healthcare sector.

We have an independent Medical Advisory Panel, made up of leading clinicians, who provide clinical advice and oversight across our business.

We are committed to sharing our experience both across our organisation and beyond. The number and range of initiatives over the past year alone has been considerable. Below is a selection of our leading programmes.
  • International Hospital Quality Assurance Programme  

    Our challenge is always to ensure that those in our care receive the latest, high quality healthcare when they need it, wherever they are in the world.

  • Clinical effectiveness  

    Health technology appraisals help ensure we only fund effective, evidence-based treatments that will benefit our customers.

  • Clinical governance  

    Clinical governance is provided by a group of clinical experts who sit on the Bupa Board’s Medical Advisory Panel.

  • Data and information governance  

    Bupa's information governance framework encourages and supports all Bupa businesses to meet the highest standards for protecting the confidentiality of customer data.

  • Having knee arthroscopy  

    Bupa is committed to helping our customers have access to high quality, safe and effective treatment when they need it.

  • Genesis Heart Care project  

    Bupa Australia has partnered with Genesis Heart Care, the largest group of private cardiologists in Australia focusing on providing quality, evidence based cardiology services.

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